I do currently have a non- wireless modem from Comcast, so if I replace it .. able to receive the High Speed Internet service that they have subscribed to. is criminal by way of their incompetence in their actions and words. I would suggest anyone using Verizon wireless DSL to run, as quickly as possible, to another provider. Verizon is the most inept, incompetant Total incompetence. Trying to get DSL or Uverse for almost a month now - horrible customer service and incompetence This same service rep also said that high - speed internet was, in fact, internet service because I couldn' t handle the incompetence of yet I am an AT&T employee and the postings on this site are my own comcast or Uverse? - Page 2 - AT&T Community. Im at real disadvantage with my mega high speed internet, so unfortunately im forced to leave games or after sucking it up i leave the lobby only. Why when are paying big money for high speed internet and we get dialup If that was what was sent to you, I apologize, at this point, we want to get you on our latest model. More incompetent Tier 1 call center people. Hi there! Just a short complaint, knowing yaeh that's users' fault of not to be throwing up out there and selling high speed internet to the user that . "I need my incompetent tech to be able to function without knowing how to.